A virtual assistant (VA) is a professional who provides administrative, technical, or creative assistance to clients remotely from a home office. They handle tasks such as scheduling, email management, social media, customer service, and more.

Our rates are designed to accommodate the budgets of organizations of many sizes, as we entered this business to support their success. We strive to work with all budgets, so please don’t hesitate to discuss your needs with us. Additionally, ask about our referral discounts and the special discounts available to members of Create A Space and the Presidents’ Council.

We take security very seriously. Your information will remain confidential. Only your assigned VA and necessary support staff will have access to your information. All our VAs sign confidentiality agreements and undergo thorough background checks. We also use secure communication channels and data storage solutions to protect your information. 

Billing is handled on a monthly basis. You will receive an invoice at the end of each month detailing the services provided and the hours worked by your VA. Payment can be made through various secure methods including Square, Melio, Zelle, and bank transfer.

We offer flexible plans to suit your needs. You can choose from monthly plans with no long-term commitment, or longer-term plans if you require ongoing assistance.

Yes, you can change your plan at any time. If you find that you need more or fewer hours, simply contact us, and we will adjust your plan accordingly.

You can communicate with your VA through various channels including email, phone, video calls, and messaging apps. We aim to make communication as seamless as possible for you.

Our VAs typically work during regular business hours, but we can accommodate different time zones and schedules based on your needs. Please discuss your preferred working hours with us when you start our service.

Your satisfaction is our priority. If you are not satisfied with your VA, please contact us immediately. We will work to resolve the issue or match you with a different VA who better suits your needs.